Registration

CustomerX 2026

14–15, October 2026 | Olympia London

Commercial Leader Pass (FREE)

To register for CustomerX please fill in your details below. Please use a valid mobile number and work email address unique to the attending delegate. Both will be required to finalise your application.

Opening hours:

  • 14th October: 9.00am - 5.00pm
  • 15th October: 9.00am - 4.30pm

CustomerX 2026

14–15, October 2026 | Olympia London


Technology Provider Pass (£995)

Opening hours:

  • 14th October: 9.00am - 5.00pm
  • 15th October: 9.00am - 4.30pm

To register for CustomerX please fill in your details below. Please use a valid mobile number and work email address unique to the attending delegate. Both will be required to finalise your application.

CustomerX 2026

14–15, October 2026 | Olympia London

Agency & Advisory Pass (£195)

Opening hours:

  • 14th October: 9.00am - 5.00pm
  • 15th October: 9.00am - 4.30pm

To register for CustomerX please fill in your details below. Please use a valid mobile number and work email address unique to the attending delegate. Both will be required to finalise your application

CustomerX 2026

14–15, October 2026 | Olympia London

Commercial Leader Pass (£195)

Opening hours:

  • 14th October: 9.00am - 5.00pm
  • 15th October: 9.00am - 4.30pm

To register for CustomerX please fill in your details below. Please use a valid mobile number and work email address unique to the attending delegate. Both will be required to finalise your application

CustomerX 2026

14–15, October 2026 | Olympia London

Speaker Pass

Opening hours:

  • 14th October: 9.00am - 5.00pm
  • 15th October: 9.00am - 4.30pm

To register for CustomerX please fill in your details below. Please use a valid mobile number and work email address unique to the attending speaker. Both will be required to finalise your application

CustomerX 2026

14–15, October 2026 | Olympia London

Speaker Guest Pass (FREE)

Opening hours:

  • 14th October: 9.00am - 5.00pm
  • 15th October: 9.00am - 4.30pm

To register for CustomerX please fill in your details below. Please use a valid mobile number and work email address unique to the attending delegate. Both will be required to finalise your application

CustomerX Connect: The fully hosted 1-2-1 meetings experience

As a senior decision-maker, your CustomerX pass includes a fully hosted 1-2-1 meeting programme — and it's yours free, in return for committing to your meeting schedule.

Every meeting is matched by our team, not left to chance. Depending on your priorities, that means:

  • Solution meetings — sit down with the vendors and brands who are actively solving the exact problem you're working on right now, pre-qualified against your stated priorities. No cold outreach, no booth-hopping, no wasted conversations.
  • Cross-sector peer meetings — sit down with senior leaders outside your own sector — retail paired with hospitality, finance, travel, or media — who are chasing the same customer, the same wallet, the same hours in someone's day. These are the conversations you can't get anywhere else, and they're often where the best ideas come from.

You tell us your priorities, we build your schedule. In one day, you’ll meet potential partners it would take six months to find, qualify, and get in front of onyour own. In return for committing to your meeting schedule, you’ll receive complimentary access to the full CustomerX Hosted Buyer package:

Benefit What it includes
All-Access Content Pass Priority access to all content across all theatres and workshops – no zone restrictions.
Access to All Reports Complimentary access to the full RetailX report suite, including all research publications released at the event.
Cocktail Hour and After Party Access to the the VIP cocktail reception on the show floor and "CustomerX After Hours" our exclusive invite only after party.
Lounge Access Exclusive access to the VIP lounges throughout the event.
Matchmaking Meeting Service Your meetings are pre-arranged by our team based on your stated priorities. No cold outreach, no scheduling overhead. Maximize your time meeting suppliers who can offer the solutions you're looking for.

Applications are subject to qualification. Our team will be in touch to confirm your place and discuss your meeting priorities.

Prefer not to take part in the meetings programme? Select the Standard Commercial Leader Pass below instead — this gives you full content access without the meeting commitment, at a cost of £195.

Standard Commercial Leader Pass

Think Tank Application

CustomerX Think Tanks are invitation-only, closed-door sessions limited to 40 senior participants each. Combining expert panel discussion with interactive roundtable working groups, each Think Tank runs for half a day and is designed exclusively for heads of department, directors, and above. Apply below to be considered for one of our four Think Tanks. Attendance is by application and subject to approval.

RetailCraft NetworkApplication

Would you like to join the RetailCraft Network Our invitation-led community for senior leaders at consumer facing brands?
Members receive access to the Retail media Lounge, exclusive cross sector networking, and private senior-leader roundtables, year-round insights, and exclusive benchmarking reports.

Members receive access to the RetailCraft Lounge, exclusive cross-sector peer-peer networking, private senior-leader roundtables, year-round insights, and exclusive benchmarking reports.

Additional Opportunities

The heartbeat of CustomerX is our community ​​​and we want as many of you involved as possible. We don’t just want you to attend; we want you to be part of the conversation. If any of these opportunities appeal, let us know below and our team will reach out.

Stay in the loop

CustomerX is part of a wider family of research reports, events, and communities. If you'd like to hear more about any of the below, just tick the relevant box and we'll keep you updated.

Additional Opportunities

The heartbeat of CustomerX is our community ​​​and we want as many of you involved as possible. We don’t just want you involvedas a speaker; we'd love for you to be part of the conversation. If any of these opportunities appeal, let us know below and our team will reach out.

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